This Privacy Policy details how My Favorite Flowers and More (referred to as the “Site”, “we”, “us”, or “our”) gathers, uses, and shares your personal information in relation to your usage of the Site, services, or purchases made on My Favorite Flowers and More (the “Site”), and any other communication with us concerning the Site (collectively known as the “Services”). For the purpose of this Privacy Policy, “you” and “your” refers to you as the user of the Services, whether you are a customer, website visitor, or any other individual from whom we have collected information as described in this Privacy Policy.
We urge you to carefully read this Privacy Policy. By using and accessing any of the Services, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using or accessing any of the Services.
Changes to This Privacy Policy
This Privacy Policy may be periodically updated, including modifications to reflect changes in our practices or for operational, legal, or regulatory reasons. Any revised Privacy Policy will be posted on the Site, with the “Last updated” date updated, in addition to any other steps required by applicable law.
How We Collect and Utilize Your Personal Information
To deliver the Services, we gather personal information about you from various sources, as delineated below. The type of information collected and its use depends on how you engage with us.
Apart from the specific uses explained below, we may utilize the information collected about you to communicate with you, enhance the Services, adhere to legal obligations, enforce applicable terms of service, and protect the Services, our rights, and the rights of our users or others.
Types of Personal Information We Collect
The personal information we collect about you depends on your interaction with our Site and usage of our Services. When we refer to “personal information,” we mean information that identifies, relates to, describes, or can be linked to you. The subsequent sections describe the categories and specific types of personal information we gather.
Information Directly Provided by You
Information directly submitted by you through our Services may include:
– Contact details such as your name, address, phone number, and email.
– Order information like your name, billing address, shipping address, payment confirmation, email address, and phone number.
– Account information including your username, password, security questions, and other data used for account security purposes.
– Shopping details, including viewed items, cart contents, reviews, and purchases.
– Customer support information, comprising the content of communications with us, such as messages sent via email, site, or social media.
Certain features of the Services might necessitate you to provide specific information about yourself directly. Opting not to provide this information may hinder your use or access to these features.
Information Collected about Your Usage
We may automatically gather information about your interaction with the Services (“Usage Data”). This is done using cookies, pixels, and similar technologies (“Cookies”). Usage Data could contain details on how you access and use our Site and your account, including device information, browser details, network connection information, IP address, and other data concerning your interaction with the Services.
How We Use Your Personal Information
We use your personal information to offer you the Services to fulfill our commitment to you. This includes processing payments, order fulfillment, sending notifications related to your account, purchases, returns, exchanges or other transactions, managing your account, arranging shipping, facilitating returns and exchanges, and other account-related features and functionalities.
Marketing and Advertising
We may employ your personal information for marketing and promotional purposes. This may involve sending marketing, advertising, and promotional communications through email, text message, or postal mail.
